message

SMS and MMS texting tools for cannabis marketing and customer service.

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send the right message at the right time

Schedule SMS & MMS marketing text messages and send them directly to your customers and patients. Build your audience lists and target your subscribers by factors like product category interests, sign-up date, or reward balance and activity. MyBlackbird helps you maintain TCPA compliance with features like required customer opt-in, TCPA-compliant scheduling, and simple respond ‘STOP’ opt-out.

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maximize ROI with actionable insights and analytics

Make each text message campaign a success by tracking your campaign metrics and using insights from MyBlackbird to make in-the-moment improvements. Easily see deliverability reports, link click-through rate, dispensary check-ins, and other essential analytics.

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communicate directly with your customers through two-way SMS text messaging

Two-way SMS transactional text messaging allows you to communicate directly with customers from one platform. Spend less time calling customers and easily replace sold-out items, apply reward points, and confirm orders with MyBlackbird’s two-way SMS transactional messaging. Resolve discrepancies, coordinate in-store pickup, curbside, or delivery, and communicate more clearly with your customers and patients.

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  • Cannabis should be legal. Blackbird believes that all adults should have safe access to cannabis for medical and responsible recreational use.
  • Be the best. Blackbird strives every day to service our clients and customers as efficiently and humanly as possible. We are a customer service company first and foremost. We want you to be happy – we do this together or we don't do it at all.
  • People are everything. Blackbird's value is derived directly from the happiness of our clients and fulfillment of our staff. We believe there is value in treating our employees with dignity and respect.

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