Spend less time sanitizing and more time engaging with your customers using Mobile Check-in from Blackbird in your dispensary. So skip the tablets and invite your customers to check-in to your dispensary from their own device by texting a code to a number provided by Blackbird. Current customers can access their loyalty account, view available rewards, and redeem them from their device. New customers can use mobile check-in to enroll in your dispensary’s loyalty program and sign-up for your marketing text messages.
Mobile check-in is the newest feature to MyBlackbird’s Customer Center. It allows dispensary customers to check-in, redeem rewards, and subscribe to text message marketing from the comfort of their own devices; so it limits the need for high-touch check-in tablets and kiosks. With MyBlackbird’s Customer Center, display your unique sign-up code proudly on any tablet, computer, TV, or electronic device with internet access.
This means you can:
- Allow customers to check-in and redeem rewards directly from their own mobile device
- Create a quick & easy in-store or remote check-in experience
- Minimize high-touch surfaces for a safer dispensary for your team and your customers
How does Mobile Check-in Work?
If a customer enters your location and would like to check-in on their mobile device, the flow is as simple as texting the displayed code to the displayed number. Upon texting, the customer will receive a confirmation text in response that contains a link that will take them to the loyalty flow, or a flow to input their information and complete their first check-in if they are a first time customer.
New Customer Experience Flow
Loyalty + Rewards Customer Flow
Customers using Mobile Check-in can review their available rewards and redeem them directly from their device.